Our Process | The GIO Way

Design Framework & Digital Transformation Services

SERVICES

Product & Design

Digital Transformation

Product & Design Strategy

Discovery | 1-2 Months

Activities

  • Market-level industry discovery
  • Understand landscape, trends, and key factors
  • Company/product-level discovery
  • Understand the company's industry position and identify competitors, opportunities, strengths, and weaknesses.

Outcomes

  • Industry report (e.g., "The Future of Streaming")
  • Insights, personas, customer journeys, problem statements, user requirements, needs, and hypotheses at the company/product level

Why

  • Understand the industry and our position in it
  • Identify insights and innovation opportunities

Design | 1-2 Months

Activities

  • Develop solutions (business models, products, and services) from discovery phase insights.
  • Produce wireframes, prototypes
  • Validate through market testing (desirability and usability)

Outcomes

  • Validated design solutions
  • Wireframes and prototypes
  • Testing results and insights

Why

  • Turn insights into practical design solutions
  • Confirm the appeal and efficiency of these solutions

Delivery | 1 -2 Month

Activities

  • Prioritize features
  • Develop roadmap
  • Product Requirements Document
  • UI development

Outcomes

  • Prioritized implementation roadmap
  • Complete documentation
  • GitHub repository

Why

  • To offer a clear implementation plan
  • To align with development teams

Digital Transformation

Assessment | 1-2 Months

Activities

  • Assess digital maturity at the organization level and readiness for transformation.
  • Discover process-level digital optimization opportunities for digitization, automation, or efficiency.

Outcomes

  • Digital maturity report
  • Process optimization opportunities
  • Gap analysis with recommendations

Why

  • To comprehend the company's digital state and identify areas for improvement and transformation

Strategy | 2 Months

Activities

  • Create a digital transformation plan and set key goals, initiatives, and timelines.
  • Identify necessary technologies, platforms, and partners
  • Ensure alignment with business and customer needs

Outcomes

  • Digital transformation strategy
  • Technology/platform suggestions
  • Partnership strategy
  • Why
  • To guide digital transformation and align with business objectives and customer needs

Implementation | TBD (>6 months)

Activities

  • Execute prioritized initiatives
  • Develop and integrate digital solutions
  • Manage change and provide training
  • Monitor, measure, and optimize
  • Outcomes
  • Digital solutions in place
  • Trained staff
  • Performance metrics
  • Why
  • Enact digital strategy, ensure adoption and continuous improvement

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