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Citadel Retail: Locking Out Customers, Eroding Sales
Major retailers implemented a strategy of locking merchandise behind acrylic barriers to combat theft, but it backfired, leading to frustrated customers, reduced sales, and overwhelmed employees. This article analyzes the assumptions made, the realities faced, and presents a data-driven approach to reevaluating and optimizing the locked merchandise strategy.
2024-08-14 • Good Ideas Only
Cybertruck: The Pitfalls of Reinventing Every Wheel
In this article, the author explores the Tesla Cybertruck as a cautionary tale of prioritizing novelty over usability in design. They discuss the potential usability challenges and risks associated with the Cybertruck's unconventional features and highlight the importance of balancing innovation with user-centric design principles for long-term success.
2024-07-17 • Tam Danier
How to Spot A Bad Idea: Why RoboTaxi Won't Work
The article critically analyzes the concept of robotaxis, focusing on Tesla's plans for fully autonomous vehicles. It highlights the significant challenges and obstacles to the implementation of robotaxis, questioning their viability and feasibility as a business model.
2024-04-17 • Tam Danier
