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Citadel Retail: Locking Out Customers, Eroding Sales
Major retailers are facing backlash from customers due to the implementation of anti-theft measures that lock up common products, leading to frustration and decreased sales. The analysis calls for a reevaluation of these strategies, emphasizing the need for a balance between security and customer convenience.
2024-08-14 • Good Ideas Only
Cybertruck: The Pitfalls of Reinventing Every Wheel
In this article, the author explores the Tesla Cybertruck as a cautionary tale of prioritizing novelty over usability in design. They discuss the potential usability challenges and risks associated with the Cybertruck's unconventional features and highlight the importance of balancing innovation with user-centric design principles for long-term success.
2024-07-17 • Tam Danier
How to Spot A Bad Idea: Why RoboTaxi Won't Work
The article critiques the concept of robotaxis, highlighting significant challenges in desirability, viability, feasibility, and usability that hinder its potential success as a transportation solution. It argues that while autonomous vehicles may play a role in future mobility, a fully autonomous taxi system is unlikely to replace personal car ownership due to the complexities involved.
2024-04-17 • Tam Danier
